Transform Your Outdoor Space

Last Updated: December 2024

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Fill out our contact form or request a consultation
• Call or email us for services
• Subscribe to our newsletter or updates
• Visit our website (through cookies and analytics)

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our gardening services
• Respond to your inquiries and schedule consultations
• Send you service updates and promotional materials (with consent)
• Analyze website usage to improve user experience

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only:

• With your explicit consent
• To comply with legal obligations
• With service providers who assist our operations (under confidentiality agreements)

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights (GDPR Compliance)

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing
• Data portability
• Withdraw consent at any time

6. Cookies

We use cookies to enhance your browsing experience. You can control cookie settings through your browser preferences.

7. Contact Us

For privacy-related questions, contact us at:

Email: [email protected]
Phone: (512) 847-3291
Address: 2847 Oak Ridge Boulevard, Austin, TX 78704

Last Updated: December 2024

1. Acceptance of Terms

By using our services or website, you agree to these Terms of Service. If you do not agree, please do not use our services.

2. Services Description

Precision Gardening Services provides professional landscape design, garden maintenance, tree care, irrigation systems, and related horticultural services.

3. Service Agreements

• All services require a written agreement or work order
• Pricing is subject to site conditions and scope changes
• Payment terms are specified in individual contracts
• Cancellation policies apply as outlined in service agreements

4. Client Responsibilities

Clients must:

• Provide accurate property information and access
• Mark underground utilities before work begins
• Maintain adequate water supply for plant establishment
• Follow care instructions for installed plants and systems

5. Warranties and Guarantees

• Plant materials: 1-year warranty with proper care
• Installation work: 2-year warranty on workmanship
• Irrigation systems: 1-year parts and labor warranty
• Warranties void without proper maintenance

6. Limitation of Liability

Our liability is limited to the value of services provided. We are not responsible for:

• Damage from weather, pests, or disease beyond our control
• Pre-existing property conditions
• Consequential or indirect damages

7. Insurance and Licensing

We maintain appropriate business insurance and required licenses. Proof available upon request.

8. Dispute Resolution

Disputes will be resolved through mediation in Travis County, Texas, under Texas state law.

9. Contact Information

Questions about these terms? Contact us at:

Phone: (512) 847-3291
Email: [email protected]
Address: 2847 Oak Ridge Boulevard, Austin, TX 78704

Last Updated: December 2024

Digital Millennium Copyright Act Policy

Precision Gardening Services respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA).

Copyright Infringement Notification

If you believe that material on our website infringes your copyright, please provide our DMCA Agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to be infringed
• Identification of the material claimed to be infringing and its location on our site
• Your contact information (address, phone number, email)
• A statement of good faith belief that the use is not authorized
• A statement of accuracy and authority to act on behalf of the copyright owner

DMCA Agent Contact Information

DMCA Agent: Sarah Chen
Email: [email protected]
Phone: (512) 847-3291
Address:
Precision Gardening Services
DMCA Agent
2847 Oak Ridge Boulevard
Austin, TX 78704

Counter-Notification

If you believe your content was removed in error, you may file a counter-notification containing:

• Your physical or electronic signature
• Identification of the removed material and its former location
• A statement under penalty of perjury that removal was due to mistake or misidentification
• Your contact information and consent to federal court jurisdiction

Repeat Infringers

We will terminate accounts of users who are repeat infringers of intellectual property rights.

Fair Use

We respect fair use rights and will consider fair use claims in our evaluation of DMCA notices.

Response Time

We will respond to valid DMCA notices within 24-48 hours of receipt.

Last Updated: December 2024

General Data Protection Regulation (GDPR) Compliance

Precision Gardening Services is committed to protecting your privacy and complying with GDPR requirements.

Legal Basis for Processing

We process your personal data based on:

• Consent: For marketing communications and non-essential cookies
• Contract: To provide requested services and consultations
• Legitimate Interest: For business operations and website analytics
• Legal Obligation: For tax and regulatory compliance

Your GDPR Rights

Under GDPR, you have the following rights:

• Right to Access: Request copies of your personal data
• Right to Rectification: Correct inaccurate personal data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Transfer your data to another service
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

Data Processing Activities

Contact Forms: Name, phone, email - stored for 2 years for service provision

Website Analytics: Anonymized usage data - stored for 26 months

Marketing: Email addresses with explicit consent - stored until withdrawal

Service Records: Client information - stored for 7 years for business records

Data Transfers

We do not transfer personal data outside the EU/EEA without appropriate safeguards.

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer:

Email: [email protected]
Phone: (512) 847-3291

Supervisory Authority

You have the right to lodge a complaint with your local data protection authority if you believe we have not complied with GDPR requirements.

Data Breach Notification

In case of a data breach affecting your rights, we will notify you within 72 hours as required by GDPR.